1. Website Access and Terms
1.1 Website Access
You are welcome to access certain areas of the AfroEat Website without placing an order or registering your details. The majority of the Website is accessible to all visitors.
1.2 Acceptance of Terms
By accessing any part of the AfroEat Website, you agree to these Website Terms. If you do not agree, please exit immediately.
1.3 Revision of Terms
We may revise these Terms at any time. The version in force when you interact with us applies.
1.4 Your Responsibility
Ensure all users on your connection are aware of these Terms and comply with them.
1.5 Accuracy of Information
Information you provide must be true, accurate, and up-to-date. Notify us of changes promptly.
2. Your Status
2.1 Capacity and Age
You warrant that you are legally capable of entering binding contracts and are at least 18 years old.
2.2 Allergies and Intolerances
Contact Vendors directly for allergen & ingredient info before ordering.
2.3 Age Restricted Items
- It’s an offence for underage persons to purchase or attempt to purchase such items.
- Proof of age may be required; refusal may occur if requirements aren’t met.
- Refusal may also occur if you appear under the influence of alcohol or drugs.
3. How to Make an Order and How It Is Processed
3.1 Compiling Your Order
Review and correct your order before submitting. Once submitted, changes may not be possible.
3.2 Amending or Cancelling
After submission and payment authorisation, changes or cancellations are uncommon. Contact the Business or AfroEat Support; we’ll try to help.
3.3 Payment Authorisation
If payment isn’t authorised, your order won’t be processed.
3.4 Processing & Rejections
We forward orders to Businesses. If a Business rejects your order, we’ll notify you and handle any refund as applicable.
4. Price and Payment
4.1 VAT & Additional Costs
Prices may exclude delivery/service charges. These are shown before you pay.
4.2 Incorrect Pricing
If a listing is incorrect, neither AfroEat nor the Business is obliged to honour it.
4.3 Payment Methods
Pay by accepted card via the website, or cash on collection/delivery as allowed.
4.4 Card Payments
You may need to present the card on delivery/collection. Processing delays can occur.
4.5 Vouchers
Vouchers may apply per voucher terms. Your bank may temporarily ring-fence the full amount before discounts settle.
4.6 Rejected Orders
If an order is rejected/cancelled after card payment, your bank releases the funds (typically 3–5 working days).
5. Customer Care
Our team can assist with issues like delays. For product quality or service concerns, contact us within 24 hours for faster resolution with the Vendor.
6. Licence
Use the website for personal, non-commercial purposes. No scraping or misuse. Rights not expressly granted are reserved by AfroEat.
7. Website Access (General)
We aim for 24/7 availability but don’t guarantee it. Internet transmission isn’t fully secure; use at your own risk.
8. Visitor Material & Reviews
Non-PII material you submit may be treated as non-confidential. Do not post unlawful or infringing content. We may remove content that breaches policies.
9. Links to and from Other Websites
Third-party links are provided for convenience; we’re not responsible for their content or availability.
10. Disclaimers
While we strive for accuracy, information may not be complete or current. For allergy concerns, contact the Vendor directly.
11. Liability
Nothing limits liability for death, personal injury, or fraud. Subject to that, we’re not liable for indirect losses. Our aggregate liability is limited as permitted by law.
12. Termination
We may suspend or terminate use for policy breaches or misuse. On termination, stop using the site and destroy downloaded copies.
13. Written Communications
By using the Website, you agree to electronic communications (email or on-site notices) where permitted by law.
14. Events Outside Our Control
Obligations may be suspended during events beyond our control (e.g., industrial action, civil unrest, natural disasters).
15. Additional Terms
See our Privacy Notice and Cookies Policy. If a term is invalid, the rest remain effective. No waiver is implied by non-enforcement.
16. Governing Law and Jurisdiction
English law applies. Proceedings may be brought in England, or in your local courts if you reside outside England. Your consumer rights remain unaffected.
See also: Privacy Policy